We ensure that our Static Security Officers have a track record in security operations and that they conduct their duties in a professional manner at all times.
The key elements that make our officers different from the rest in the industry include:
Excellent written communication skills:
- Incident reports
- Running sheets
- Accurate note-taking
- Compiling statements
- Compiling prosecution briefs for police
Excellent verbal communication skills:
- Using verbal judo to de-escalate situations
- Communicating with juveniles
- Questioning suspects and offenders
- Providing quality customer service to tenants and members of the public
- Liaising with external stakeholders such as Police, Rangers and Council Departments
Security operational skills:
- Compiling evidence when an incident occurs
- Offender profiling
- Intelligence gathering
- Interpreting legislation
- Being proactive when conducting duties
- Sound understating of vehicle, bag and person searches